Shipping Policy
Welcome to CENTYPE! We’re excited to help you get your order delivered right to your doorstep. Please review our shipping policy below for all the details you need about shipping within Australia.
Warehouse Location
Our warehouse is located in Brisbane, Queensland, from where we ship all orders across Australia.
Shipping Options
We offer standard shipping for all orders within Australia.
Shipping Times
- Queensland: 2 – 3 business days
- Rest of Australia: 3 – 5 business days
Please note that shipping times may vary depending on your location and external factors, such as weather conditions and peak periods.
Order Processing
All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed the next business day. You will receive a confirmation email once your order has shipped, including tracking information.
Shipping Costs
Shipping costs are calculated at checkout based on your order total and delivery location. We occasionally offer promotions that may provide free shipping or reduced rates, so be sure to check our website for any special offers!
Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your order through our shipping partner’s website.
Delivery Issues
While we strive to deliver your orders on time, delays may occur due to unforeseen circumstances. If you experience any issues with your delivery, please contact our customer support team at support@centype.com or call us at +61 (412) 269 630.
Returns and Exchanges
If you are not satisfied with your order, please refer to our Return Policy page for details on how to initiate a return or exchange.
Contact Us
If you have any questions or need further assistance regarding our shipping policy, please reach out to us:
- Email: support@centype.com
- Phone: +61 (412) 269 630
- Business Hours: Monday to Friday, 9 AM – 5 PM AEST
Thank you for choosing CENTYPE! We look forward to serving you.